ERAP Online Application

The Emergency Rental Assistance Program (ERAP) is possible due to the partnership of City of Des Moines, Polk County and IMPACT.
*Please read the instructions below before clicking this link above!

IMPACT Community Action Partnership has launched an online application for the Emergency Rental Assistance Program (ERAP). This program can now assist eligible applicants with rent.

Renters can use this application for first-time applications and reapplies.

Please call 515-518-4770 for energy assistance if you need assistance with utilities.

Please read the following information before starting an application:​

  • Applicants will need to create an account to access the online application. After clicking the online application link above you will see a green button in the top right corner that says “Register”. You will need to enter the following information:

    • Applicant First Name​

    • Applicant Last Name

    • Applicant Email

    • Password

  • Once you have created an account you will need to complete all the application “Tasks.” Once a task is complete it will have a green checkmark.​

  • Please fill out all the required information and upload all appropriate documents. Documents must be clear and easy to read for a speedy application review process. Incorrect information and incorrect or poorly uploaded documents will delay your application process. 

  • IMPORTANT Once all tasks are completed the application will need to be submitted for review. Please make sure to click the “Submit Button” (left-hand side) once the button turns green.

If you have any questions or concerns about the online application, please email