ERAP Online – Assisted Applications

The Emergency Rental Assistance Program (ERAP) is possible due to the partnership of City of Des Moines, Polk County and IMPACT.
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*Please read the instructions below before clicking this link!

IMPACT Community Action Partnership has launched a new online application
or the Emergency Rental Assistance Program (ERAP).

PLEASE NOTE: YOU WILL NEED TO CREATE A UNIQUE LOGIN AND PASSWORD
FOR EACH OF YOUR TENANTS OR CLIENTS ON THE ONLINE APPLICATION SYSTEM.

Do not use your email or password.

Please read the following information before starting an application:​
  • If you are assisting a client with an application you will need to register them. After clicking the online application link above you will see a green button in the top right corner that says “Register”. You will need the following information from the client:

    • TENANT First Name​

    • TENANT Last Name

    • TENANT Email

    • TENANT Password

  • As a landlord, you will only need to enter your email during the landlord verification step. 

  • Please assist the client or tenant with completing all the application “tasks”. Once a task is complete it will have a green checkmark.

  • Once all tasks are completed the application will need to be submitted for review. Please make sure to click the “Submit Button” (left-hand side) once the button turns green.

If you have any questions or concerns about the online application, please email erappartners@impactcap.org