Disaster Assistance


Individual Disaster Assistance:

When disaster strikes, IMPACT is on the front lines assisting families. Households MAY receive up to $5,000 for qualifying household items.  We deliver this service when Iowa’s governor declares one of our service counties a disaster area. 

Governor Reynolds has issued a Disaster Declaration for Boone, Jasper and Polk counties. 

Families have until September 25, 2020 to apply for assistance.

Application Tips:​

  • This application will have to be printed and completed by hand and then returned to IMPACT either via email at disaster@impactcap.org or mail to IMPACT Community Action Partnership, 3226 University Ave, Des Moines, IA 50311

  • If you are unable to print an application, you can have one mailed to you.  Please request one by sending your name, address and phone number to disaster@impactcap.org

  • If you are unable to complete the application on your own, please call 515-518-4770 to be scheduled for an appointment to complete your application

  • Upon receiving a completed application, we will call you.  It could take up to one week to receive a call from us.

In the meantime:

  • Take or collect photos of the damage

  • Maintain a list of items that were lost or damaged

  • Save your receipts

  • Call your insurance agent

  • Get quotes or bids for work that needs to be done

What Assistance Is Available?

Once your application is submitted, a member of our staff will be in touch to collect all supplemental information and documentation.  They will also work with you on determining qualifying expenses.  Some examples of what might qualify are:

· Temporary Housing - Up to $65 per day for 30 days of lodging at a licensed establishment such as a motel or hotel, if the household’s home is destroyed, uninhabitable, inaccessible, or unavailable to the household.  Temporary housing is only covered due to loss of electricity if deemed medically necessary

· Food Assistance - Replacement of spoiled or destroyed food, up to a maximum of $100 for one person; $50 for each additional person in the household.  This assistance is for grocery items only, we are unable to reimburse for restaurant expenses

· Personal Property - Examples could be: appliances, personal hygiene, clothing, bedroom furnishings, etc.  Individual items have maximum allowances.  Please keep receipts for any items that you think may be covered and our staff will work with you to determine allowable expenses

· Home Repair & Debris Removal - Repair of structural components, repair of floors, walls, ceilings, doors, windows, and carpeting. There are maximum allowances for individual items.  Assistance not available for pre-existing conditions, landlord owned property, or if the title of the property is not in the applicant’s name

Am I Eligible?

Households must be at or below 200% of the Federal Poverty Level to receive Disaster Assistance. To be served at IMPACT, the household must live in one of our service counties and the county would need to have a disaster declaration from the Governor of Iowa.

Iowa Disaster Case Management:

Disaster Case Management is a time-limited resource and process that involves a partnership between an IMPACT case manager and a household impacted by a disaster.  Through this partnership, the parties work together to develop and carry out a disaster recovery plan.  This partnership provides households with a single point of contact to facilitate access to a broad range of resources and promote sustainable assistance.

Am I Eligible?

All households are eligible for case management services. If you are interested in receiving Disaster Case Management please submit your request to disaster@impactcap.org or call 515-518-4770.