We have not "turned on" the utility portion. We will in the coming days/weeks. At that point it WILL cover back water, energy, trash.

If she has a disconnect she should call impact for help with her energy bill: 515-518-4770 Thanks!!

that is the best you can do at this point. Polk County General Assistance is another possible resource

we love seeing the questions and comments!! We can't pay for rent in an apartment in which they are not living. If they meet all the other criteria and she falls behind in her current apartment we can help. Does that answer your question?

Many states have other programs that they are using for these things. We will have some availablity of funds from a different funding source for those things. However, the "real" ERAP funding from the Treasury does not allow those expenditures.

Good Morning! We have a program outside of ERAP that can pay mortgages and other housing issues not covered by ERAP. We will send info about that either tomorrow or early next week. We wanted to make sure this program was up and running before over loading our staff on the mortgage side. Also- always advise and possibly assist families with getting a mortgage modification that is helpful if at all possible. MANY mortgage companies will move past due payments to the end of a loan. this would be helpful when they do reach out for assistance with forward months as the Mortgage/CDBG program can't cover as many months as ERAP. Please note that the mortgage assistance is only available in the City of Des Moines due to the funding source.