Emergency Rental Assistance Program (ERAP)

The Emergency Rental Program is made possible through partnerships with the City of Des Moines, Polk County and IMPACT.

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IMPACT Community Action Partnership is administering rent and utility assistance through the Emergency Rental Assistance Program (ERAP) to residents of Polk County, including the City of Des Moines. This program may provide eligible residents of the City of Des Moines and Polk County with assistance for a period of up to twelve (12) months. Applicants must be able to demonstrate a COVID-related impact to their household income that has affected their ability to pay rent. Households must also be past due on their rent to qualify for this assistance. Please call 515-518-4770 if you need assistance with utilities. 

Households can apply using the online application. If you are unable to apply online, please call us for other options. 

 ATTENTION: Rental Assistance Applicants 

The CDC Eviction Moratorium ended on August 26, 2021, by the U.S Supreme Court.

If you are being evicted please visit this link for more information and resources.

If you have received an eviction notice, please call Iowa Legal Aid at 1-800-532-1275.

Please note that funding for Iowans in the remaining 98 counties that are ineligible for assistance through IMPACT and will need to apply to the Iowa Rent and Utility Assistance program being administered by the Iowa Finance Authority.  
More information on the program that may assist these Iowans is available here.

 

 Information for Renters: 

ASSISTANCE PROVIDED:

RENT PAYMENTS:

  • Past due payments:  Available for payment owed back to March 13, 2020

  • Future payments:  May apply for up to three months of future rent assistance at a time.

UTILITY PAYMENTS:

  • Please call 515-518-4770 if you need assistance with utilities.

 

Renters are eligible for up to 12 months of assistance.

ELIGIBLE HOUSEHOLDS:

  • Renter households with incomes of no more than 80% of Area Median Income (AMI)

  • Households must be past due on their rent to qualify.

  • One or more individuals in the household have qualified for unemployment benefits OR has experienced a reduction in household income, incurred significant costs either directly or indirectly due to the coronavirus outbreak

INELIGIBLE HOUSEHOLDS:

  • Renter households with incomes above 80% AMI

  • Renter households who have not been affected by coronavirus outbreak

  • Households who cannot provide required documentation

  • Homeowner households

 Application Process: 

 
 

Re-Apply Process: 

  • Renters can now reapply for assistance for future unpaid months using our online applicationIf you are unable to apply online, please call us for other options at 515-518-4770

  • Renters are eligible for up to 12 months of assistance while funds remain.

 Information for Landlords: 

 
  • Landlords will be required to verify tenant information and agree to waive all late fees and penalties through a landlord certification. If a landlord declines, payment may be issued directly to the applicant.

  • Landlords can assist their tenants with the application. For more information, please email landlords@impactcap.org.