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Utility Assistance

LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

What help is available?

We will be taking applications for the 2024–2025 Low-Income Home Energy Assistance Program (LIHEAP) beginning October 1, 2024 through April 30, 2025. Those eligible to apply include households with elderly members age 60 or older, or have a family member who is disabled. Applications for all other income-eligible households will begin Friday, November 1, 2024.

 

Your household may be able to receive a one-time payment for your utility bill if you meet income guidelines. Assistance level depends on income level, family size, the type of fuel you use to heat your home and other factors. If you heat your home with liquid propane (LP), you can qualify to receive a delivery of propane through this program.

 

If you have received a disconnection notice or if you are disconnected from your power source, we may have funding to assist you. Please read below for more information on how to contact us and apply for assistance.

When can I apply?

Next time LIHEAP applications will be accepted is October 1, 2024 through April 30, 2025, annually.

What if I have a disconnection notice?

If you have received a disconnection notice, have been disconnected from your power source, or have a non-working furnace, we may have crisis funding to assist you. Please call 515-518-4770 if you are in need of crisis assistance.

 

If you have been disconnected outside of our regular working hours (Monday thru Friday, 8:30am–4:30pm), please call 515-681-8472 or email energyassistance@impactcap.org. Please include name, address and phone number with emailing.

Weatherization Assistance Program

Weatherization Assistance Program

What help is available?

Weatherization is a program established to help reduce the heating and cooling costs for low-income people – particularly the elderly, disabled and children – by improving the energy efficiency of their homes, thereby reducing the household’s energy bills.  This component works to tighten and insulate homes against the elements and to assure the safety of appliances by providing health and safety checks, appliance replacement, home insulation, minor repairs and client education. IMPACT partners with Polk County Public Works and Mid-Iowa Community Action (MICA) to provide Weatherization services to all of our service counties.

Weatherization Assistance Program

How can I apply?

Residents of Boone, Marion and Warren counties may call 515-518-4770 apply. To be eligible for Weatherization, households must be at or below 200% of the Federal Poverty Level or approved for the LIHEAP Program.  Priority is determined by a state matrix that includes fuel usage and household data. Not all that qualify and apply will receive assistance.

Residents of Jasper County, may contact MICA Weatherization, at 641-752-7162. 

Residents of Polk County, may contact Polk County Public Works.

Weatherization Assistance Program

What if my furnace stops working?

Residents in Boone, Marion and Warren counties may call 515-518-4770 to submit an application for a furnace repair or replacement.

Residents of Jasper County, may contact MICA Weatherization, at 641-752-7162. 

Residents of Polk County, may contact Polk County Public Works.

Water Assistance

CRISIS

Weatherization Assistance Program

What help is available?

Occasionally, we have funding available for water bills. If your water has been disconnected or you have a disconnect notice, you may be eligible for assistance with charges, fees and taxes. Benefit payments for qualifying households are made directly to water vendors. Please call 515-518-4770 to ask about available funds. 

Weatherization Assistance Program

How do I know if my household is eligible?

To qualify you must be disconnected, have a disconnect notice, or be at risk of defaulting on a pay arrangement. Assistance level depends on income level, family size, availability of funds, and other factors. Just schedule an appointment to complete the application.

Weatherization Assistance Program

How can I apply?

You may apply by contacting IMPACT in one of two ways:

Appointments: Please call 515-518-4770 to schedule a phone or in-person appointment for water bill assistance.

Weatherization Assistance Program

What documentation is needed?

To process your application, we will need the following:

  1. A valid form of identification (Iowa Driver’s License, Social Security Card, etc.).

  2. A copy of your electric/gas bill.

  3. Proof of any income within the last 30 days.

  4. A disconnect notice or notice of termination for household water bill.

Weatherization Assistance Program

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