What is the Program?
IMPACT partners with Des Moines Water Works to provide financial assistance to households with a termination notice on their water utilities. The assistance can be provided once per calendar year for eligible households. Households will still be responsible for a portion of the payment to Water Works. If you are not a Des Moines Water Works customer and have a termination notice, please call 515-518-4770 to see if any other assistance is available.
What documentation is required?
Identification for all household members
Proof of the last 30 days of income or previous year’s income
Termination notice of Des Moines Water Work services