Documentation Needed For Utility Assistance

You will need the following documents to apply for Energy Assistance through the LIHEAP program*:

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1. Social Security Cards for all household members.

• We can also accept: Birth Certificates, Unexpired Iowa Driver’s License/Real IDs, Passports, Federal Tax Returns, or I-94 plus a verbal of your social number.

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2. Income Documentation for all household members 18+ from either...

• The most recent 30 days

  • Paystubs, 2025 SSI/SSDI Letter, Unemployment Insurance, Pension/Retirement/VA Benefits, etc.

  • If your household has had no income in the last 30 days, a form will be provided to you to sign.

OR 

• Annual Income

  • 2024 or 2025 W-2s or Federal Tax Returns.

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Note: the time frame must be the same for all household members

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3. Most Recent Utility Bills for Heat AND Electric Vendors

• Must have the correct address, account number, and date visible

  • Note: these may be the same vendor

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  *ATTENTION:   DUE TO A STATE-WIDE SOFTWARE CHANGE, IMPACT DOES NOT HAVE ACCESS TO DOCUMENTS FROM BEFORE OCTOBER 2024*

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